What usually fails
The cylinder works, the latch does not. That is the mortise body, not a rekey.
The thumbturn or lever is loose because the trim is worn or the spindle is rounded.
Someone replaced the cylinder with the wrong cam. The lock “turns” and does nothing.
Case size and handing
Mortise cases are not universal. Handing, function (entry, storeroom, classroom, privacy), and armor front all have to match the door. Measuring first is slower for ten minutes and faster than returning a wrong body twice.
Questions people actually ask
Can a mortise lock be rekeyed?
The cylinder can, if it is a standard commercial cylinder. The mortise body itself is the latch and bolt mechanism — that is repair or replace, not a rekey.
Related work
Served from Taylor
Based in Taylor, City Locksmith Taylor provides mobile service throughout Downriver and nearby communities. Taylor neighborhoods we cover, then the rest of Downriver:
From the truck
Verified jobs related to this service.